Frequently Asked Questions

Everything you need to know about your Luvlap shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days for domestic orders. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy for fashion items?

We offer a 14-day return policy for all unworn apparel with original tags attached. Simply initiate a return through our online portal to receive a prepaid shipping label.

How do I ensure I choose the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these to your own body measurements for the most accurate fit.

What payment methods do you accept?

Luvlap Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Are your products ethically sourced?

Yes, we are committed to sustainable fashion. We work exclusively with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.